Account Manager Enterprise

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from assigned customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

Required skills and qualifications

• Native Arabic speaker
• Fresh Business Graduate or professional experience in a sales
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills both in English and Arabic
• Excellent organizational skills and attention to detail

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